| Q:
|
Do I need to keep contact
and billing information (phone, e-mail address, etc.) updated? How
can I do it? |
| A:
|
You can accomplish it
through the OurCP™ system> Account Information: just type the
correct information in the appropriate field and click Update
Information in the bottom.
Two important notes:
- You need to make sure that your e-mail address is always correct,
in order for us to reach you. This is important because e-mail
messages are the primary communication channel through which
we will be getting in touch with you. When you use your e-mail
address at the domain that you added to your virtual server
with UCVHost, make sure that your Internic record is updated
to point to UCVHost name servers (see below). Otherwise,
our e-mail messages will never reach you.
- You also need to make sure your billing information is always
correct, update it if necessary. If your billing information
is incorrect, you will NOT be able to add features to your virtual
server (like additional domain, disk space, etc.). Also, your
virtual server will be disabled if billing fails and you will
need to contact us to correct the problem.
|
| Article
ID: |
203 |
| Keywords:
|
site management contact
information |
|