Q: How do I update Internic record if the e-mail address on the domain record is invalid?
A: First, you need to submit a domain or contact modification from (depending on what you want to modify) using either "Service Agreement" or "Contact Form" on the page:
http://www.networksolutions.com/makechanges/forms.html
You must use your current, valid e-mail address when you submit the form.

After receiving a confirmation message from NSI with the tracking number, you will need to use one of the forms listed on the bottom of the same page:
http://www.networksolutions.com/makechanges/forms.html
to generate a letter containing correction request to Network Solutions. This letter must include the tracking number from above.

The last step is to fax or mail the letter along with the supporting documents to NSI.

Note: If both, the domain and contact records contain invalid e-mail address, you will need to correct the contact record first. When the contact e-mail address on the record is corrected you will be able to update the record for your domain.

You can follow these links for more information on Network Solutions web site:
http://www.networksolutions.com/en_US/help/isp-mkchanges-process.jhtml
http://www.networksolutions.com/en_US/help

Please contact Network Solutions for more detailed information.

Article ID: 601
Keywords: Update Internic record