Sales Questions How to setup a new Web hosting account What servers do you use? What is UCVHost's connection to the Internet? Do I need to have a domain name to setup a new account? Can I change the options for my server after the initial setup? Do you host adult-oriented/adult content sites? Do you monitor hosted sites for adult content? What is considered adult content? Domain Names Domain Names Registration How does a domain name work? How do I register my new domain name? Internic and DNS records are correct, but I still can't connect to my site using domain name. Why? Do I have to transfer an existing domain when I setup a hosting ? How do I transfer an existing domain which i registered at Corenic.com? How I transfer an existing domain which i registered at Dotster.com? How I transfer an existing domain which i registered at Godaddy.com? How I transfer an existing domain which i registered at NETSOL .com? How I transfer an existing domain which i registered at Register.com? How do I transfer my domain from another host? How do I update the Internic domain record by e-mail? How do I update Internic record if the e-mail address on the domain record is invalid? Does UCVHost support international domain names? How long does it take to register a new domain name? Do I have to register a domain name at all? Can I change my domain name later if I decide to? Can I change specific DNS records for a domain? How do I access my server if the domain name is not registered yet? Can I use a registrar other than Network Solutions? What is propagation? Domain Names Management Can I have multiple domains? DNS Management How does additional domain names option work? Internic and DNS records are correct, but I still can't connect to my site using domain name. Why? How does mail for additional domains work? Why can't I access my virtual server using the domain name that I added? How to add third level domains? How to move the domains from one account to another? Can I change specific DNS records for a domain? Using an Internal Mail Server How do you know what my DNS records look like even though I don't host my DNS with you? How can I see what the DNS records for my domain name look like? How do I use the NSLOOKUP tool provided with Windows? FTP Servers Getting Started I have my virtual server set up. What do I do next? FrontPage How can I develop dynamic content for my web pages? What do I need to do in order to enable FrontPage server extensions? How do I publish my web site using FrontPage? How do I publish my web site if I use FrontPage 98? Where can I get additional information on FrontPage? Can I use FrontPage and FTP to upload files to the same directory? I am receiving an error message after submitting the FrontPage feedback form. What's wrong? Why can't I delete a directory that the FTP server shows as being empty? Can I use FrontPage 98 Registration Form? How to create a database connection in FrontPage 2000? Macromedia Ultradev Can I publish with Macromedia Ultradev to my site? FTP What is FTP? How do I use FTP? How do I use Cute Ftp? How do I use Dreamweaver Ftp? How do I use Ftp Surfer? How do I use WS Ftp? Where do I put index (default) html (asp) files on my server? Where do I put the content of my web site? How do I FTP to my virtual server? Can I delete FTProot directory? Can I use FrontPage and FTP to upload files to the same directory? Why can't I delete a directory that the FTP server shows as being empty? Do you allow anonymous FTP? Web Server Settings What is the directory structure on my server? How can I change the default document for my server (directory)? Where do I put index (default) html (asp) files on my server? Where do I put the content of my web site? Mail Server Mail Server Settings E-mail client settings for Eudora E-mail client settings for Microsoft Outlook Express E-mail client settings for Microsoft Outlook 2000 E-mail client settings for Microsoft Outlook XP E-mail client settings for Netscape Mail 4.76 E-mail client settings for Pegasus Mail What is mail server IP address? What are mail server settings upon setup? How does mail for additional domains work? What is the message size limit? Is there a limit to the number of messages or recipients? Is CDONTS component supported? Using an Internal Mail Server Managing Mail Server How to manage Mail Server? What is the mailbox size? Is there a limit to the number of messages or recipients? How do I catch E-mail sent to non-existent addresses? Mailing Lists What is a mailing list? Common Mail Problems Why doesn't the mail server let me send messages? I can't connect to the mail server. Why? I am not receiving replies from UCVHost to my messages. Why? Why can I not make outbound SMTP connections? Why am I getting error '550 This mail is not local' when trying send mail? Whenever I connect to the POP server to retrieve mail, I get disconnected. Why? I am using FrontPage 98 submission form. However, the messages are not sent to the e-mail addresses. Why? Transition to Imail Mail Server How to access mail server while in transition to Rockliffe? OurCP™ Panel I have my Hosting set up. How can I manage it? Do I need to keep contact and billing information (phone, e-mail address, etc.) updated? How can I do it? OurCP™ Settings How can I change my FTP password that I specified in Create Account? What are the options in the IIS Manager? What are the options in the FTP Manager? What is SQL Manager in OurCP™ What is Mail Manager Virtual Server Settings What is the directory structure on my server? How can I change the default document for my server (directory)? Where do I put index (default) html (asp) files on my server? Where do I put the content of my web site? Domain Names Management Can I have multiple domains? DNS Management How can I assign a domain to IP-only virtual server? How does additional domain names option work? Internic and DNS records are correct, but I still can't connect to my site using domain name. Why? How does mail for additional domains work? Why can't I access my virtual server using the domain name that I added? How to move the domains from one account to another? Can I change specific DNS records for a domain? Using an Internal Mail Server How do you know what my DNS records look like even though I don't host my DNS with you? How can I see what the DNS records for my domain name look like? How do I use the NSLOOKUP tool provided with Windows? Web Development FrontPage and SharePoint How do I add users to my FrontPage 2002 site? How can I develop dynamic content for my web pages? What do I need to do in order to enable FrontPage server extensions? How do I publish my web site using FrontPage? How do I publish my web site if I use FrontPage 98? Where can I get additional information on FrontPage? Can I use FrontPage and FTP to upload files to the same directory? I am receiving an error message after submitting the FrontPage feedback form. What's wrong? Why can't I delete a directory that the FTP server shows as being empty? Can I use FrontPage 98 Registration Form? How to create a database connection in FrontPage 2000? Macromedia Ultradev Can I publish with Macromedia Ultradev to my site? ASP (Active Server Pages) Where can I get more information on ASP? Why is my site down/server busy? How do I see real errors? Can I access my database using ASP? What is 'Unspecified Error' [80004005]? How to send e-mail messages from ASP scripts? Where can I find ADO constants for VBScript? How do I stop browsers & proxy servers from caching my web pages? How to increase ASP timeout? What is RDS? Is RDS supported? How do I have more than 50 users for a protected directory? What is sessionless ASP? How do I use sessionless ASP on UCVHost servers? Is CDONTS component supported? How to use ASP err object Virtual Server Application What is 'approot'? What is virtual server application? What is global.asa file? Why is my site down/server busy? How do I see real errors? ActiveX DLLs What is ActiveX DLL? How do I register my ActiveX DLL/OCX? What ActiveX components are pre-installed? Cold Fusion How do I execute Cold Fusion scripts? What are Cold Fusion variables settings? Can I use CFHTTP or CFCACHE? Can I use CFQUERY to access an ODBC DSN? How to setup OLEDB DSN? How do I execute custom Cold Fusion tags (.cfm)? How do I register custom Cold Fusion tags (CFX, DLL)? Can I use CFMAIL tag? What is RDS? Is RDS supported? Why do I get a 404 error when I try to use CFGRAPH? Perl How do I use Perl scripts? How do I hide HTTP header when using Perl script in SSI What is the path to the Perl binary? How do I see perl errors and warnings? Databases What databases are supported? How to add a database source (DSN) to my server? How do I connect to my database using RDS Can I use CFQUERY to access an ODBC DSN? Can I access my database using ASP? How to create a database connection in FrontPage 2000? Miscellaneous I am getting errors on my web site. What do they mean? Using Server-Side Include Directives Streaming audio and video via HTTP Are ISAPI DLLs supported? How to hide redirected URL? How do I get AspMail to work? How do I make custom error pages? Where is CGI-BIN? Why is my site down/server busy? How do I see real errors? How do I stop browsers & proxy servers from caching my web pages? I placed executable files (*.exe) on my web site for download, but I can not download them. What am I doing wrong? SQL Server and Databases ODBC DSN How do I create ODBC DSN for SQL database? How do I connect to my database using RDS Can I use CFQUERY to access an ODBC DSN? How to setup OLEDB DSN? How to add a database source (DSN) to my server? Can I access my database using ASP? MS Access How do I export MS Access database to MS SQL database? Can I access my database using ASP? What is 'Unspecified Error' [80004005]? SQL Server How can I connect to MS SQL located on another server? How do I create ODBC DSN for SQL database? How do I export MS Access database to MS SQL database? How do I connect to my MS SQL database via Enterprise Manager? How to find out the amount of disk space used by SQL database Uploading SQL databases using Enterprise Manager Using ASP with databases Can I access my database using ASP? What is 'Unspecified Error' [80004005]? Common Problems I am getting errors on my web site. What do they mean? I am getting error 'A connection with the server could not be established'. Why? Is it possible to prohibit copying web site content? Why is my site down/server busy? How do I see real errors? 'Server Too Busy' error message What is 'Unspecified Error' [80004005]? Why can't my browser connect to Web Statistics? Why can I not make outbound SMTP connections? Internic and DNS records are correct, but I still can't connect to my site using domain name. Why? Why can't I access my virtual server using the domain name How do I get around the 50 user limit? I placed executable files (*.exe) on my web site for download, but I can not download them. What am I doing wrong? Why do I get several login prompts when I browse to password protected folders? Why don't pages in password protected folders load completely? Why do I get a 404 error when I try to use CFGRAPH? What is a trace route (tracert)? How do I run one? How do I create a screen shot in Windows? Linux Control Panel How do i Login to Linux Control Panel? How do i use Linux Control Panel? Webstats How can i view my webstats? Mail How do i add mail accounts in Control Panel How do i check Mail using Webmail ? Database How do I add and modify Database in Linux Control Panel FTP What is FTP? How do I use FTP? How do I use Cute Ftp? How do I use Dreamweaver Ftp? How do I use Ftp Surfer? How do I use WS Ftp? Directory security How do I create protected directories and user accounts? Scripts and CGI My CGi are not working what could be wrong? How do I make a form that will be sent to me via email when someone fills it out? How do I setup a counter in my linux acount? What is the path to the Perl binary? what is the path to sendmail?